Frequently Asked Questions

General info about our cluster , Mods that we use , disabled features and also other important information

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The following list is everything disabled to do with Kraken’s Better Dinos:

  • Corrupted Rock Drake Eggs
  • Corrupted Wyvern Eggs
  • Luck Potion
  • Mek
  • Reindeer Gift Poop

The following structures that are disabled for Structures Plus:

  • Planetary Shield
  • Gacha Gavager
  • Element Catalyzer
  • Converter
  • Blueprint Maker
  • Mutator (Will be re-enabled once balanced)

The following settings disabled for Structures Plus:

  • Dino Scan
  • Nanny Imprint (can still feed babies)

The following creatures are disabled:

  • Gachas
    • Disabled due to game balancing

The following settings are disabled for Awesome Spyglass:

  • Loot crate targeting

Here is a list of mods we use on our PvE cluster:

  • Structures Plus
  • HG Stacking 5000
  • Awesome Spyglass
  • Dino Tracker
  • Dino Storage v2
  • Better Horde Mode
  • Krakens Better Dinos
  • Ark Additions: The Collection
  • Zytharian Critters
  • MarniiMods: Hairstyles
  • CFK: Science Fiction
  • WShopUI
  • Shiney Dinos
  • Fjordur (Map)
  • Unleashed Community Mod

Subscribe to the mod list here:

https://steamcommunity.com/sharedfiles/filedetails/?id=2483289409 

The referral program is another way for our community to help grow the community where you can invite friends or anyone into our Discord Server by referring them.

How Does it Work?

Once you have set up your referral link you will then be able to invite people to our Discord server using your own link which then our Discord bot will add your invitee’s into our database where they can be tracked.

You will also be able to be rewarded by referring new people to our Discord server, to see what rewards you can earn, use the command .referralrewards.

How to Set Up Your Referral Link

To set up your referral link, head to Bot Commands and use the command .getreferral. This will send you a direct message containing your own referral link.

It will look something like this https://discord.gg/jaMRBSCTXP and in this example, jaMRBSCTXP part of the link will be your unique code.

You can now use that link to invite new people to our Discord server and for every new member that joins the Discord server, it will be tracked on your code. You can use .referralcount command to see how many people have used your referral link.

The hardware we use to host our cluster are as follows:

  • AMD Ryzen 9 3900 12-Core processor
  • 128GB RAM
  • 2x 2TB NVMe SSDs

On each map, each tribe has a max structure limit of 5000.

Suggestions for anything to do with Ark Unleashed can be made within our Discord Server. Simply follow the steps below:

  1. Ensure you have joined our Discord server
  2. Find the #bot-commands channel
  3. Use the command .su <suggestion>
  4. After you have done this and has been dont correctly, your suggestion will be posted in #suggestions

On Ark Unleashed, we run modded maps as well as the official maps released by Wildcard. Every now and again, Wildcard will sponsor modded maps and release them as official maps.

If this maps to one of the maps we run on our cluster, we will add the official version of the map on its own server, after that we will lock transfers out of the modded version and give a 7 day period to transfer everything off the map before we remove the modded version completely.

We may provide admin support to help transfer your items and creatures to another map but you will need to request it via a ticket.

To connect to our servers, you will need to follow the steps below

  1. Make sure you have subscribed and downloaded all the mods and are fully installed. You can subscribe to all the mods we run here.
  2. Copy the IP of the server you would like to connect to
    1. Here are the IPs for all of our servers:
      Island – 65.21.134.108:27015
      Ragnarok – 65.21.134.108:27017
      Genesis – 65.21.134.108:27019
      Extinction – 65.21.134.108:27021
      Valguero – 65.21.134.108:27023
      Crystal Isles – 65.21.134.108:27025
      Fjördur – 65.21.134.108:27027
      Aberration – 65.21.134.108:27029
      Scorched Earth – 157.90.94.234:27045
      The Center – 157.90.94.234:27025
  3. Open your Steam client.
  4. Click View then click Servers
  5. In the new box, click Add Server
  6. Paste the IP into the text box
  7. Click ADD THIS ADDRESS TO FAVOURITES
  8. Open your Ark game
  9. Click Join Ark
  10. Under Session Filter, select FAVOURTERS
  11. Select the server and then click Join

If you have followed this correctly, you should have been able to successfully connect to our servers!

To be able to make a ticket on the website, follow the steps below:

  1. Head to arkunleashed.gg/tickets
  2. Login to the website using your Steam account.
  3. Click on the New Ticket button and fill out all the required fields
  4. Submit your ticket and an admin will reply as soon as possible.

While Ark has had many updated to resolve some of the issues with it, it is still a very buggy game.

If you lose your items or dinos due to a game bug, server crash, or just a normal way by dying in-game, we can not refund your items or creatures.

If you have lost your items or dinos due to a fault of an admin them please open a ticket so we can investigate it and work n getting your items returned to you.

Your base and all your items and dinos have been completely removed? This could be one of two reasons why this has happened.

  1. You or your tribe have not logged back on within 14 days and everything has been auto decayed.
    1. If you have linked your discord to your game character then you have 21 days.
    2. If you have a donation package that includes decay immunity, your base won’t auto decay while your subscription is active.
  2. If you have broken any rules and have ignored our attempts to contact you, this could result in a wipe of everything.

  1. Login to any of the Ark Unleashed servers and the Ark Unleashed Discord server.
  2. Once you are on a server, type in chat /setdiscord <username>
  3. If done correctly, you will receive a message from the Ark Unleashed Discord Bot with your code, looking something like this: To link your discord to the server go in game, and type : /setdiscord 4698
  4. Now head back in-game and type in chat /setdiscord <auth code>. In my example it will be /setdiscord 4698

Now you will have your Discord connected to your game character and should see in the Ark Unleashed Discord server that you have the role Connected.

If you would like to vote for our servers, head to arkunleashed.gg/vote and at the top of the page, there will be displayed three servers you can vote for.

You can vote for all three servers every day and will be rewarded coins for voting!

When you vote for our servers, you will be reward with Ark Unleashed Shop points which you can then use to spend on anything within the shop or trade with other players to buy and sell with.

Once you have voted for all 3 servers on arkunleashed.gg/vote then wait roughly about 10 minutes and in-game you will be prompted to claim your rewards by typing /claim into the chat in-game.

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